Our experimental initiative to prototype a bot-ready information solution using Google’s Dialogflow

Our most recent post about this initiative was in April; since then we have done some additional experimentation that has strengthened our belief in the value of combining structured knowledge bases and AI technologies. To bring our summary report up to date and provide some additional “food for thought” for anyone considering a similar project, we have created the following presentation, linked below in PDF format.

Building “bot-ready” knowledge bases: Our experimental initiative – UPDATED (September 1, 2020)